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Thrift Shops

DRESS FOR SUCCESS COLUMBUS - Interview Clothing
1260 N. High St., Columbus 43201
Service: Provides interview and business appropriate clothing, shoes and accesssories free of charge and on a one-time basis to low income women seeking employment. Must have referral given by local social service agency, be job ready and seeking employment. Provides one week supply of work appropriate attire when job is obtained. Clothing offered to one woman at a time to focus on individual needs. Clients enrolled in Professional Women's Group that covers topics of financial literacy, personal growth and professional development.
Contact: (614) 291-0431
Hours: 8:30a-4:30p Mon-Fri Voice Mail

GOODWILL COLUMBUS - Goodwill Stores
For a location near you, visit Goodwill's store locator.
Service: Offers used clothing, household items, electronics and other items at discounted prices. Accepts donations of these items at all thrift stores and Attended Donation Centers.

INNER CITY MINISTRIES, INC. - Clothing Pantry
842 Sullivant Ave., Columbus 43223
Service: Provides clothing for residents of zip codes 43222, 43223 and 43215 (south of Gay Street).
Contact: (614)469-7920
Hours: 9a-noon Mon-Fri

NATIVE AMERICAN INDIAN CENTER OF CENTRAL OHIO - Emergency Clothing
67 East Innis Ave., Columbus 43207
Service: Offers free secondhand clothing to anyone in need.
Contact: (614)443-6120
Hours: 9:30a-5p Mon-Fri

NEIGHBORHOOD SERVICES, INC. - Children's Clothing Room
1950 N. 4th St., Columbus 43201
Service: Provides clothing for Franklin County children 12 and younger (including infants) in zip codes 43201, 43202 and 43210, 9a-3p Wednesdays and Thursdays once per month. To register, bring adult photo ID, ID for each child (Social Security card, birth certificate or medical card) and proof of address (lease, mortgage or gas, electric or water bill) Also accepts donations of clothing.
Contact: (614)297-0592
Hours: 10a-3p Mon-Thu

NEW LIFE UNITED METHODIST CHURCH - New Life Free Clothing Room
25 W. 5th Ave., Columbus 43201
Service: Provides 6 free outfits per person once every 30 days. Walk-in 9a-11:30a Tue-Wed.
Contact: (614) 294-0134
Hours: 9a-11:30a Tue, Wed

OHIO THRIFT STORES - Thrift Stores
For a location near you, visit Ohio Thrift Inc.'s store locator.
Service: Stores offer low-cost, new and gently used clothing, shoes and accessories for all ages. Also offers household items such as bedding, drapes, towels, furniture, jewelry, electronics, small kitchen appliances, dinnerware, beauty items, sporting equipment, music, books, toys and crafts.

OUR LADY OF THE HILLTOP INDEPENDENT CATHOLIC CHURCH - Thrift Store
29 South Eureka Ave., Columbus 43204
Service: Offers limited clothing and household items such as small appliances to anyone in need.
Contact: (614)538-8439
Hours: Sat. 11a-4p

PREGNANCY DECISION HEALTH CENTERS - Maternity Clothing and Baby Layettes
For a location near you, visit the Pregnancy Decision Health Centers locator.
Service: Provides three free maternity outfits and one baby layette size 3 month and under by appointment. Offers baby layette at all locations, but maternity clothing is only available at Cleveland Avenue, West Broad Street and Lancaster sites. Maternity outfits can be exchanged for new size or seasonal change. Accepts donations of maternity clothes and baby clothes (for infants ages 12 months and younger).

SALVATION ARMY - Emergency Clothing
For a location near you, visit the Salvation Army locator.
Service: Provides vouchers for clothing for use at Salvation Army Thrift Stores. Every 12 months only.

SHEPHERD'S PLACE - Clothing
1729 Brice Road, Columbus 43068
Service: Offers free clothing and shoes for infants, children and adults. Career clothing, maternity clothing and plus sizes available. Supplies vary Walk-in 10a-7p Wed and 10a-noon Sat. No ID needed.
Contact: (614)866-1680
Hours: Weds 10a-7p; Sat 10a-noon

STONYBROOK UNITED METHODIST CHURCH - The Store at Stonybrook
485 Cherry Bottom Road, Columbus 43230
Service: Offers free clothing for men, women, children and infants. Supplies include shoes, purses, personal hygiene items and plus sizes. Baby equipment may sometimes be available. Walk-in 10a-2p Saturday or 6p-8p Tuesday during most months. Late May-September, Saturday hours are 9a-11:30a. Other hours may be available by appointment.
Contact: (614)476-4438
Hours: Tues 6p-8p; Sat 9a-11:30a

UNITED METHODIST FREE STORE - Clothing and Small Household Items
946 Parsons Ave., Columbus 43206
Service: Free clothing and shoes for infants, children and adults. Household items and small appliances available 3p-6p Wednesday and Friday, and 10a-1p Tuesday, Thursday, and Saturday.
Contact: (614)443-1713
Hours: Weds & Fri 3p-6p; Tues, Thurs & Sat 10a-1p

VETERANS FIRST FOUNDATION - Veteran's Free Clothing Store
1205 W. Broad St., Columbus 43222
Service: Provides clothing, toiletries, electric hospital beds and mobility devices for veterans.
Contact: (614)284-0329
Hours: Tue 12p-3p; Thu 9a-3p; Sat 10a-3p

VOLUNTEERS OF AMERICA - Thrift Stores
Find a location near you by visiting VOA's store locator.
Service: Offers low-cost clothing, household items, furniture, working electric appliances and electronics. Also accepts donations of these items.

W. 2ND AVE. PRESBYTERIAN CHURCH - W. 2nd Ave. Clothing Center
237 W. 2nd Ave., Columbus 43201
Service: Offers clothing to low-income individuals and families after church on Sundays around 11:30a, or by appointment. Those wanting to donate clothing should call before dropping items off.
Contact: (614)299-2444
Hours: Sun 11:30a or by appointment.

WESTSIDE FREE STORE MINISTRIES - Clothing Pantry
61 S. Powell Ave., Columbus 43204
Service: Offers free clothing for all ages (including career clothing household items, linens, books, toys, small appliances and personal hygiene items. Spanish interpreters available during store hours.
Contact: (614)351-5480
Hours: Mon. 10a-1p; Thurs 3p-6p; Sat noon-3p

CHARITY NEWSIES - School Clothing 2009-2010
4300 Indianola Ave., Columbus 43214
Service: Seasonal program offers new clothing, including school uniforms, once per year to low income full-time students in grades K-12. Make applications beginning September 8, 2009: walk in 9a-12:30p Mon-Fri Beginning September 14: walk in either 9a-12:30p Mon-Fri or 5:30p-8:00p Mon and Wed at Charity Newsies building 4300 Indianola Ave, 43214 In addition, walk-in applications can be made at select local libraries Sat morning 10a-12:30p: Hilltop Sep 19, Nov 14; Karl Rd Oct 10; Livingston Oct 17, Nov 21; Linden Aug 29, Oct 31; Northside Sep 12; Parsons Ave Sep 26; South High Nov 7; Whitehall Oct 3 Applications accepted through early Jan 2010. Parents, custodial parents or guardians must bring a photo ID and social security card for themselves, as well as ID for their child (social security card or health card Must bring a school letter verifying enrollment If entering kindergarten, or if age 5, or if age 16 or older. Bring most recent pay stub, or, if on public assistance, bring a benefits summary and child's health card. Referral is not required for service; however, a referral from a school social worker is required for immediate assistance in an emergency. Provides fire/disaster assistance year-round with a referral from American Red Cross.
Contact: (614)263-4300

Health & Wellness

CITY OF COLUMBUS, DEPARTMENT OF PUBLIC HEALTH
240 Parsons Ave., Columbus 43215. Serves Columbus and Worthington.

Flu Shot Hotline: Most current information about seasonal flu and H1N1. Click here for immunization schedule. Contact (614)645-8137.

Immunization Clinics: Provides basic immunizations for children. Offers tetanus/diphtheria immunizations for anyone. Provides influenza vaccinations and some adult immunizations. Does not provide travel immunizations. Offers weekly immunization clinics at various community locations. Call for walk-in hours at main Public Health site. Contact: (614)645-7945.

Pandemic Flu Education and Preparedness: Provides education on pandemic flu and instructs people how to protect themselves and prepare a flu kit. Works with Franklin County Board of Health and Central Ohio Public Information Network for Pandemic Flu preparedness and response efforts. Visit Columbus Pandemic Flu website here or contact (614)645-7417. Hours: Mon through Fri, 8a-5p.

Project LOVE: Community partnership designed to increase the number of children and adults who are up-to-date in their immunizations through education, expansion of services, linkage to ongoing care, and the Immunization Registry. Call hotline or visit www.project-love.org for childrens immunization clinic sites and details. Collaboration of Nationwide Children's Hospital, Columbus Compact Corporation, Columbus Public Health, Columbus Public Schools, Franklin County Board of Health, Mount Carmel and OhioHealth. Contact: (614)645-6522. Hours: Mon through Fri, 8a-5p.

FRANKLIN COUNTY BOARD OF HEALTH
280 E. Broad St., 2nd Floor, Columbus 43215

Childhood Immunizations: Offers the required childhood immunizations to infants and youth 1 month to 18 years for a $10 administrative fee. Available at monthly immunization clinics. Take child's shot record to clinic. If the parent or legal guardian is not present at the clinic, a completed consent form will be required. Call (614)462-5219, (614)462-6674 or visit Franklin County Board of Health's website for monthly clinic schedule and 12 locations around Franklin County. Hours:Mon through Fri 8a-5p.

Senior Wellness Clinics: Provides assessments, screenings and immunizations for older adults. Contact: (614)462-3719. Hours: Mon through Fri 8a-5p.

Adult Immunizations: Offers monthly adult immunizations at locations in Franklin County. Immunizations include flu, pneumonia, hepatitis A and B, measles, mumps, rubella (German measles chickenpox, pertussis, meningitis, gardisil, polio, tetanus and diphtheria shots. Offers shingles immunization to adults 60 and older. Contact: (614)462-3160. Hours: Mon through Fri 8a-5p.

KROGER - The Little Clinic
For a location near you, use The Little Clinic site finder.
Service: Walk-in clinic for common illness, minor injury, checkups, vaccinations, TB testing. Performs some lab tests and writes prescriptions. Serves persons 13 years and older, 7 days a week.

LIFECARE ALLIANCE
1699 W. Mound St., Columbus 43223

Wellness Centers: Registered nurses and dieticians provide personal one-on-one consultations and continuing care to adults 50 and older. Emphasis is placed on health promotion, disease prevention, and assistance in managing chronic diseases. Screening services include health risk assessment, lipid profile, blood sugar, hematocrit, depression, memory, and vision and hearing screening. Skilled services include foot care (nail trimming and foot assessment suture removal, medication management, exercise, nutrition education and counseling, and education and training on disease self-management. Call for locations. Contact: (614)437-2880.Hours: Mon through Fri 8a-5p

Immunizations, General Adult: Provides a full range of adult immunization including flu and pneumonia every fall and winter. Most current information including groups recommended for immunization can be accessed by calling hotline beginning in September. Local calls 614-437-2900, toll-free 888-202-1319. Complete list of vaccines and flu shot clinic locations and dates at www.lifecarealliance.org or call 614-278-3130. Income requirements to waive flu immunization fees are 185% or less of federal poverty level. Accepts many of the Medicare insurance products. Contact:
(888)202-1319.

Immunizations, International Travel: Offers international pre-travel consultation and recommendations in additional to destination specific vaccines needed for international travel which include Yellow Fever, Rabies, Japanese Encephalitis and Typhoid vaccines as well as the US recommended routine adult immunizations. Contact: (614)278-3130.

MAXIM HEALTH SERVICES - Flu and Pneumonia Shots
200 Campus View Blvd. East, Suite 160, Columbus 43235
Service: Offers flu and pneumonia shot clinics in the fall for adults and children nine and older at community sites including grocery stores. Visit www.findaflushot.com for walk-in days and times.
Contact: (614)880-1210
Hours: Mon through Fri, 8a-6p

Homeless Shelters

CHOICES ELIMINATING DOMESTIC VIOLENCE - Emergency Shelter
PO Box 06157, Columbus 43206
Service: Provides housing for women and children who are victims of domestic violence. Average stay based on safety and individual need. Provides counseling, legal and social service advocacy and referrals, substance abuse assessment/referral, youth services, outreach and domestic violence education.
Contact: (614)224-4663
Hours: 24 hours Mon-Sun Crisis Hotline Voice/TTY

FAITH MISSION, INC.

Emergency Shelter for Men
599 E. 8th Ave., Columbus 43201 and 151 N. 6th St., Columbus 43215.
Service: Provides shelter for homeless men. Intake is done 24 hours Mon-Sun. Support services include case management, meals, showers and on-site medical care provided by volunteer physicians. Also offers resource center with computer access. Intake for Faith Mission 599 E. 8th Ave. and Faith Mission 151 N. 6th St is done at 315 E. Long St. near Near 6th Street.
Contact: 1-888-474-3587 (1-888-4-SHELTR)
Hours: Mon through Fri, 8am to 5pm

Emergency Shelter for Women (Nancy's Place)
325 E. Long St., Columbus 43215.
Service: Provides shelter for 42 homeless women. Intake is done 24 hours Mon-Sun at 325 East Long Street (near 6th Street Support services include case management, meals, showers and on-site medical care provided by volunteer physicians. Also offers resource center with computer access.
Contact: 1-888-474-3587 (1-888-4-SHELTR)
Hours: Mon through Fri, 8am to 5pm

Winter Overflow Program
151 N. Sixth St., Columbus 43215 and 325 E. Long St., Columbus 43215.
Service: When no alternative housing or emergency shelter is available between October 15 and April 15, both men and women experiencing homelessness may be referred to Faith Mission. Men should be referred to Faith Mission's men's shelter at 151 North Sixth Street. Women should be referred to Nancy's Place at 325 East Long Street (at 6th Street Faith Mission will ensure that a client needs assessment is done, and that shelter assistance is provided. As needed, Faith Mission will provide emergency overflow assistance to ensure client safety. In collaboration, the YMCA will provide housing stabilization beds at the YMCA at 40 West Long Street for clients pending final housing placement. As usual, families with children should be referred to the YWCA Family Center.
Contact: 1-888-474-3587 (1-888-4-SHELTR)
Hours: 24 hours a day, 7 days a week

FRIENDS OF THE HOMELESS

Emergency Shelter for Men
924 E. Main St., Columbus 43205
Service: Offers advocacy, social service assessment and referrals to shelter clients. Provides meals, medical and legal assistance and supportive services. Offers a resource center for shelter clients that includes clothing referrals, specialized housing information, employment case management services, education, training and social service resources. Also provides clients with access to computers, telephone and TTY equipment. A limited number of bus passes are available only for those staying at shelter.
Contact: (614)360-0251
Hours: 24 hours Mon-Sun.

Rebecca's Place
924 E. Main St., Columbus 43205
Service: Provides emergency shelter for single women. Recommend calling first for phone assessment. Services include advocacy, social service assessment, referral and access to all programs operated by Friends of the Homeless. Provides meals and referrals to medical, legal, and supportive services. Offers a resource center for shelter clients that includes clothing referrals, specialized housing information, employment case management services, education, training and social service resources. Also provides clients with access to computers, telephone and TTY equipment. A limited number of bus passes are available only for those staying at shelter.
Contact: (614)360-0251
Hours: 24 hours Mon-Sun.

THE HOMELESS FAMILIES FOUNDATION - Shelter and Services
651 W. Broad St., Columbus 43215
Service: Provides individual furnished apartment units for up to 3 months for homeless families with minor children. Must be willing to live drug free and participate in agency self-improvement programs.
Contact: (614)253-7970 family intake line
Hours: 24 hours Mon-Sun

HUCKLEBERRY HOUSE - Emergency Overnight Shelter
1421 Hamlet St., Columbus 43201
Service: Provides crisis counseling and shelter for adolescents. Provides outreach to at-risk youth who are willing to work on family problems towards reconciliation. Offers short-term family and individual counseling with special emphasis on adolescent maltreatment, abuse, suicide and family violence.
Contact: (614)294-5553
Hours: 24 hours Mon-Sun Crisis Line

VOLUNTEERS OF AMERICA - Men's Emergency Shelter
624 Harmon Ave., Columbus 43223
Service: Provides emergency shelter with 40 beds and supportive services for homeless men.
Contact: (614) 849-0145 Ext. 3
Hours: 24 hours Mon-Sun

YWCA COLUMBUS - YWCA Family Center, Emergency Housing for Families
900 Harvey Ct., Columbus 43219
Service: Offers homeless families with children homeless prevention/intervention services, emergency shelter and supportive services, including short-term lodging, meals, housing and employment assistance. Other services include physical, mental health and substance abuse issues; financial literacy; parenting classes; licensed preschool; and after-school and summer camp activities. Shelter clients may generally stay 14-21 days, and staff work with clients to try and locate housing. Through partnership with Columbus City Schools, 90 percent of children remain in their home school, a key factor in helping families adjust in difficult times. Call for space availability.
Contact: (614)253-7970
Hours: 10a-8p Mon-Fri 1p-8p Sat, Sun Homeless family intake

Meals On-Site

BROAD STREET UNITED METHODIST CHURCH - Evening Meal
501 E. Broad St., Columbus 43215
Service: Offers an evening meal from 4:30 to 6 p.m. on Mon, Tue and Thu in collaboration with Open Shelter. Also offers a weekly meal prepared by church volunteers each Wed from 5 to 6:30 p.m..
Contact: (614)222-2885

CHILDREN'S HUNGER ALLIANCE - Childrens Summer Meal Locater
370 South 5th Street, 43215
Service: Refers families to childrens summer meal sites around Franklin County. Sites serve youth 18 or younger. Partnership with Ohio Dept of Education (ODE Call (800) 481-6885 or visit and click on the "Learning Supports" tab, then "Food and Nutrition" link and then Summer Food Service" link to access a clickable map of sites.
Location: Children's Hunger Alliance
Contact: http://ode.state.oh.us or (800) 481-6885
Hours: 24 hours Mon-Sun Automated information

COMMUNITY KITCHEN, INC. - Meals
640 South Ohio Avenue, 43205
Services: Breakfast: A full breakfast menu is served from 8:30am to 9:30am, Monday through Saturday. The menu varies from day to day and includes eggs, oatmeal, sausage gravy and other breakfast items.

Lunch: Lunch is served Monday through Saturday from 11:30am to 12:45pm.

Dinner: The Salvation Army truck distributes boxed take home meals on Saturday and Sunday between 5pm and 6pm in the parking area behind our facility.

No food pantry services. Clients may watch television from opening time until lunch is over Mon-Sat. Free phone service for employment or medical purposes.
Contact: (614)252-6428 Ext. 238
Hours: See above

FAITH MISSION, INC.

Congregate Meals for Men
151 North Sixth Street (at Long Street), 43215
Service: Serves free meals daily to men who are in need They do not need to be shelter residents Serves breakfast to men 6:15a-7:15a Mon-Fri, and 8:30a-9:30a Sat, Sun. Serves lunch to men 12:30p-1:30p Mon-Sun, and dinner 6:45p-7:45p Mon-Sun. Meal times on holidays may differ. Meals are served 7 days per week, 365 days per year.
Contact: (614)224-6617 Ext. 2151
Hours: M-F-Walk in 6:30a-7:15a/Sat-Sun 9:15a-10a

Congregate Meals for Women and Families
325 East Long Street (at Sixth Street), 43215
Service: Serves free meals daily to women and families in need They do not need to be staying in a shelter Serves breakfast to women and families 7:30a-8:15a, lunch 11:30a-12:15p, and dinner 5:30p-6:15p Mon-Sun. Meals are served 7 days per week, 365 days per year.
Contact: (614)224-6617 Ext. 2162
Hours: M-F 8am to 5pm

HOLY FAMILY COMMUNITY KITCHEN AND PANTRY - Meal Site
57 South Grubb Street, 43215
Service: Offers free hot meal to anyone in need 10:30a-12:30p Mon-Fri. Dress code enforced. Shorts must be at least knee length. Shirt must be no more revealing than a short sleeve T-shirt.
Contact: (614)461-9444
Hours: 10:30a-12:30p Mon-Fri.

LIVING WORD WORSHIP CENTER - Project Compassion
Brice Road Outlet Mall, 5779 Brice Outlet Mallway, 43232
Service: Offers a free weekly hot meal to anyone in need. Walk in Saturday at 7:30p.
Location: Living Word, Church At The Mall, Meal Location
Contact: (614)975-4985 Hours: 24 hours Mon-Sun Voicemail

MT. OLIVET BAPTIST CHURCH - Free Hot Meal
428 East Main Street, 43215
Service: Offers free meal for the public from noon-2p Fri. Optional devotional from 11a-noon. Use rear Cherry Street entrance of the Fellowship Center.
Location: Mt. Olivet Baptist Church
Contact: (614)221-3446
Hours: Fri 12-2p

NEW LIFE UNITED METHODIST CHURCH - Breakfast
25 West 5th Avenue, 43201
Service: Offers a choice of hot or cold breakfast.
Location: New Life United Methodist Church
Contact: (614)294-0134
Hours: Tue-Walk-in 9a-11a Sun Walk-in 6:30a-8:30a

NEW LIFE UNITED METHODIST CHURCH - Family Dinner
Service: CLOSED 12/28/2008 Offers a free community meal to anyone in need. Walk-in 3p last Sunday of every month.
Location: New Life United Methodist Church
25 West 5th Avenue, 43201
Contact:
(614)294-0134 Hours: LAST SUNDAY OF MONTH 4P Low income women and families only

OPEN SHELTER, INC. - Evening Meals
Service: Offers an evening meal at 5:30p Mon, Tue and Thu (except holidays Doors open at 4:30p.
Location: Open Shelter, Evening Meal Site
Broad Street United Methodist Church, 501 East Broad Street, 43215
Contact:
(614)222-2885 Hours: 10a-2p Mon-Fri

OUR LADY OF THE HILLTOP INDEPENDENT CATHOLIC CHURCH - Saturday Breakfast and Wednesday Dinner
Service: Offers a weekly breakfast and a weekly dinner to local homeless individuals and residents of Columbus. Walk-in 9a-11a Saturday and 5:30p-7:00p Wednesday. Those who attend the meal may receive limited grocery and infant hygiene items (sometimes diapers Supplies vary.
Location: Our Lady Of The Hilltop Independent Catholic Church
29 South Eureka Avenue, 43204
Contact:
(614)538-8439 Hours: N/A

REHOBOTH TEMPLE - Soup Kitchen
Service: Offers free weekly hot meal. Some limited grocery items may also be available.
Location: Rehoboth Temple
1111 East Long Street, Po Box 83326, 43203
Contact:
(614)252-8219 Hours: 11:30a-1p Wed

SHILOH BAPTIST CHURCH - Free Lunch
Service: Serves a free hot lunch on Saturdays for anyone in need. Walk in 11:30a-12:30p Sat.
Location: Shiloh Baptist Church
720 Mount Vernon Avenue, 43203
Contact:
(614)253-7946 Hours: Walk in 11:30a-12:30p Sat.

ST. JOHN'S EVANGELICAL UNITED CHURCH OF CHRIST - The Largest Table
Service: Offers a free weekly community lunch on Wednesdays at noon, designed to bring together people from all walks of life. Offers an optional 15 minute nondenominational communion service preceding lunch.
Location: St. John's United Church Of Christ
59 East Mound Street, 43215
Contact:
(614)224-8634 Hours: Wed 12p

STOWE BAPTIST CENTER - Soup Kitchen
Service: Provides free hot meals. 11a-12:30p Mon-Thu
Location: Stowe Baptist Soup Kitchen
911 Parsons Avenue, 43206
Contact:
(614)443-1120 Hours: 11a-12:30p SOUP KITCHEN

UNITED METHODIST FREE STORE - Soup for the Soul Meals
Service: Offers breakfast from 9a-9:30a Saturday and Sunday and an early dinner 4p-5:15p Friday for anyone in need.
Location: United Methodist Free Store
946 Parsons Avenue, 43206
Contact:
(614)443-1713 Hours: 10a-1p Tue, Thu, Sat 3p-6p Wed, Fri

Utility Assistance

AEP OHIO - Percentage of Income Plan (PIPP)
Service: Administers payment program for low income customers offers 15% of income payment for individuals with all electric heating; 5% of income payment for those with non-electric heating and 3% of income payment for those at or below 50% of federal poverty level. PIPP arrears may be forgiven for individuals ages 65 and older or disabled.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(800)277-2177 Hours: 24 hours Mon-Sun

AEP OHIO - Winter Payment Option
Service: During winter months from mid-Oct-Apr, AEP accepts a $175 payment to prevent disconnection or restore service. If service has already been shut off, there is an additional $11.30 fee for reconnection during regular business hours. Restoration after business hours requires an additional fee. The Winter Paymant Option can be a substantial improvement for those with large, past due balances. Program may be used for a past or present address.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(800)277-2177 Hours: 24 hours Mon-Sun

AEP OHIO - Ohio Crisis Response
Service: Provides up to $175 to households with incomes 176-200% of the Fedreal poverty level. Must be American Electric of Ohio (AEP) customer with disconnected service or with disconnect notice. For al household members, the applicant must bring proof of income for the last 90 days and social security numbers for everyone over 2 years of age; applicant also must bring his or her birth certificate, photo ID, and current electric bill. Lease required if service is off or being transferred. Administered by IMPACT 252-2799, Mon-Fri 8a-7p for appt.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(614)252-2799 Hours: 8a-7p Mon-Fri

AEP OHIO - Military Families Extended Payments
Service: Assists military families demonstrating financial hardship by extending payment arrangements up to six months. Must have a household member on active military duty.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(800)277-2177 Hours: 24 hours Mon-Sun

AEP OHIO - Budget Plans
Service: Offers budget payment plans, including one-third and one-sixth payment schedules. Call for more information.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(800)277-2177 Hours: 24 hours Mon-Sun

AEP OHIO - Medical Extension of Service
Service: Provides medical certifications to delay disconnection for those with medical conditions (except life support) who require electricity to maintain their health. Request a medical certification form from AEP, and have the physician complete it. Also provides third party notices.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(800)277-2177 Hours: 24 hours Mon-Sun

AEP OHIO - Equal Payment Plan
Service: Offers equal payments throughout the year, based on the average monthly usage in a year.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(800)277-2177 Hours: 24 hours Mon-Sun

AEP OHIO - Bill Analysis
Service: Offers free electric bill analysis.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(800)277-2177 Hours: 24 hours Mon-Sun Local and Nonlocal Calls
AEP OHIO - Special Needs Customers
Service: Maintains a list of individuals using electrically-powered life support equipment.
Location: Aep Ohio
850 Tech Center Drive, 43230
Contact:
(800)277-2177 Hours: 24 hours Mon-Sun

AT&T OHIO - Lifeline Ohio Formerly USA Program)
Service: Assists eligible customers in obtaining telephone service without paying deposit or installation charges and receiving a $12.41 monthly discount on local telephone service. Program also offers TTY equipment free or at reduced cost to qualifying individuals. Must have a household income of 150% or less of federal poverty level or else participate in at least one of the following programs: federal public housing, Section 8, Ohio Direction Card/food stamps, disability assistance, Home Energy Assistance Plan, Medicaid, Ohio Works First, Supplemental Security Income (SSI and SSDI Participation in Social Security or Medicare alone is not enough to qualify. Program includes free optional call blocking of 1-900 and 1-976 phone numbers. Call waiting and/or additional line available at regular price Telephone service must be in the name of the applicant applying for the discount. Customers must return application form within 60 days to avoid fees.
Location: At&t Ohio, Lifeline Ohio Program
Po Box 4600, 50704
Contact:
(800)335-8721 Hours: 8a-7p Mon-Fri, 8a-5p Sat

AT&T OHIO - Directory Assistance/Information Exemption
Service: Special exemption from charges for information for those who are visually impaired. Exemption application must be filled out and signed by a physician or agency representative verifying the disability.
Location: At&t Ohio, Main Office
9th Floor, 150 East Gay Street, 43215
Contact:
(800)288-2020 Hours: 8a-7p Mon-Fri, 8a-5p Sat

AT&T OHIO - Bill Payment Center
Service: Accepts AT&T phone bill payments by mail.
Location: At&t Ohio, Bill Payment Center
Po Box 8100, 60507
Contact:
(800)288-2020 Hours: 8a-7p Mon-Fri, 8a-5p Sat Business Office

BREATHING ASSOCIATION - Energy Assistance, Summer Crisis HEAP
Service: Summer program provides electric bill assistance to income-eligible seniors 60 and older (or income-eligible younger adults with a medical condition verified by a medical doctor) from July through August while funds last. Limited air conditioning units or fans may be available to those with a medical doctor's prescription not more than 60 days old, but not to anyone who received a fan or air conditioner in 2006, 2007 or 2008. Examples of some accepted medical conditions include asthma, bronchitis, heart conditions and blood pressure problems Income must be at or below 175% of federal poverty level. Bring current electric and gas bills; picture ID and pay stubs/benefits letter for last 90 days for adults 18 and over in the household; and social security numbers for household members 2 and older. Some applicants also need to bring a doctor's prescription (see notes above No electric disconnect notice is needed. Program offers up to $175 for payment of electric bill. If $175 is not enough to keep service on, then a receipt is needed showing payment for the remaining amount has been made (for regulated services only If electric service has already been disconnected, a receipt is needed showing payment for the remaining amount and the $11.50 reconnection payment. Payment can also be verified with a phone call if there is no receipt. A third party may apply for someone else with a notarized letter from the person in need (or power of attorney and all documentation mentioned above. Home-bound applicants can arrange for a home visit. Telephone 457-2997, 8:30a-5p Mon-Fri for home visit or appointment. First 25 applicants without appointments can walk in 8:30a-10a, Mon-Fri at the main office 1520 Old Henderson Rd. For an appointment after main office walk-in hours or for the following clinic locations call 457-2997 or 866-861-6399 to make an appointment: Southwest Medical Center, 2030 Stringtown Rd, 43123; Eastside Health Center, 4850 E. Main St, 43213; Unity Health Center, 3433 Agler Rd, 43219. The only walk-ins are at 1520 Old Henderson Rd, and are limited to the first 25 who show up between 8:30a-10a Mon-Fri.
Location: Breathing Association
1520 Old Henderson Road, 43220
Contact:
(614)457-2997 Hours: 8:30a-noon, 1p-5p Mon-Fri

BREATHING ASSOCIATION - Energy Assistance, Regular HEAP
Service: Regular HEAP provides heating bill assistance to households that have not received any disconnection notice Sep-May. For Regular HEAP, call either the Breathing Association or Ohio Department of Development (or visit www.odod.state.oh.us/cdd/ocs/heap.htm) for an application Sep-May. Those who have received a disconnect notice (or are currently disconnected) should apply for Emergency HEAP.
Location: Breathing Association
1520 Old Henderson Road, 43220
Contact:
(614)457-2997 Hours: 8:30a-noon, 1p-5p Mon-Fri HEAP, E-HEAP and PIPP

BREATHING ASSOCIATION - Energy Assistance, Winter Crisis EHEAP
Service: Emergency Home Energy Assistance Program, Winter Crisis Program, provides emergency heating bill assistance to income-eligible households that have been disconnected, have a disconnect notice, or have less than a 10 day supply of bulk fuel. Pays up to $175 per year (Nov 1-Mar 31) to utility company. Requires a disconnect notice, picture ID, gas and electric bills (if used social security numbers for household members 2 or older, income documentation (for past 3 months for adults and if applicable, documentation of co-payment (not required for Columbia Gas and AEP) and proof of disability. Additionally, if service is already disconnected, a rent receipt or lease is also required. Accepts appointments by phone or Website (www.eheap.org Walk-in 8:30a Mon-Fri (first 25 people only Accepts third-party walk-ins for homebound people; requires a letter from homebound person giving permission to sign their name, all paperwork above, and ID for third party. If applicant is not a U.S. citizen, bring proof of permanent residency status. May assist with a secondary energy source if that source is necessary to operate the primary heat source. Households serviced by PUCO regulated utilities must sign up for PIPP to receive emergency benefits. May help pay for heating system repairs in some cases. Bulk fuel users of propane, fuel oil or coal will receive a higher payment.
Location: Breathing Association
1520 Old Henderson Road, 43220
Contact:
(614)457-2997 Hours: 8:30a-noon, 1p-5p Mon-Fri HEAP, E-HEAP and PIPP

BREATHING ASSOCIATION - Energy Assistance, PIPP
Service: Percentage of Income Payment Plan (PIPP) offers a year-round budgeted payment plan for electric and gas bills. Must bring picture ID, social security numbers for household members 2 and older, utility bill in the household member's name, income documentation for past 90 days for all household adults See also Emergency HEAP program description Clients who have already been disconnected must bring all above paperwork, plus a rent receipt for reconnect fee if needed. If applicant is not a U.S. citizen, must bring proof of permanent residency status.
Location: Breathing Association
1520 Old Henderson Road, 43220
Contact:
(614)457-2997 Hours: 8:30a-noon, 1p-5p Mon-Fri HEAP, E-HEAP and PIPP

BREATHING ASSOCIATION - Energy Assistance, HEAP Programs
Service: Home Energy Assistance Program (HEAP) provides heating bill assistance to income eligible adults from Nov-Mar. Income must be 200% or less of federal poverty level. Breathing Association is an official site for Regular HEAP, Emergency HEAP, and the Percentage of Income Payment Plan (PIPP a year-round budgeted payment plan for electric and gas bills. May apply for all three programs through one HEAP application. Walk-in 8:30a-10a Mon-Fri (first 25 people only).
Location: Breathing Association
1520 Old Henderson Road, 43220
Contact:
(614)457-2997 Hours: 8:30a-noon, 1p-5p Mon-Fri open till 7p Wed HEAP, E-HEAP and PIPP

CATHOLIC SOCIAL SERVICES, INC. - Neighbor to Neighbor
Service: Provides electric bill payment assistance to households with a shut-off notice or with service already shut off. Applicant must have income up to 200% of federal poverty level and social security number. Customer must have made payment of $100 on account within last 90 days. Payment/pledge from an agency does not count, the customer must be the one to have made the payment. By appointment only; no walk-ins. Serves zip codes 43204, 43222, 43223, 43228.
Location: Catholic Social Services Neighbor To Neighbor
3377 West Broad Street, 43204
Contact:
(614)274-0095 Hours: 24 hours Mon-Sun voicemail

COLUMBIA GAS OF OHIO - CHOICE Program
Service: Assists customers who may be able to save on the cost of gas by switching to another supplier. Columbia Gas provides the service, regardless of the supplier.
Location: Columbia Gas Of Ohio, Main Office
200 Civic Center Drive, Po Box 117, 43216
Contact:
(800)344-4077 Hours: 7a-7p Mon-Fri Spanish/English Customer Service

COLUMBIA GAS OF OHIO - HeatShare
Service: Matching fund program to assist low income customers to restore or maintain service. Seasonal program is offered in spring after other heating assistance programs have ended.
Location: Columbia Gas Of Ohio, Main Office
200 Civic Center Drive, Po Box 117, 43216
Contact:
(800)344-4077 Hours: 7a-7p Mon-Fri Spanish/English Customer Service

COLUMBIA GAS OF OHIO - Budget Payment Plan/Extended Payment Plan
Service: Allows consumers who are current on their payments to use a payment plan that distributes the cost of winter heating bills more evenly throughout the year. Consumers who are not current on their payments and have a past due balance can sign up year-round for the one-sixth extended payment plan, which allows them to pay the regular monthly due amount, plus just one-sixth of the past due amount each month. The past due balance is paid off within six months. A similar one-third extended payment plan is also offered during the heating season only.
Location: Columbia Gas Of Ohio, Main Office
200 Civic Center Drive, Po Box 117, 43216
Contact:
(800)344-4077 Hours: 7a-7p Mon-Fri Spanish/English Customer Service

COLUMBIA GAS OF OHIO - Energy Assistance, PIPP
Service: Percentage of Income Payment Plan (PIPP) enables low income consumers using gas as the primary heating source to pay 10% of their monthly income towards their gas usage.
Location: Columbia Gas Of Ohio, Main Office
200 Civic Center Drive, Po Box 117, 43216
Contact:
(800)344-4077 Hours: 7a-7p Mon-Fri Spanish/English Customer Service

COLUMBIA GAS OF OHIO - Medical Certification
Service: Provides emergency restoration of service or delays shut-off for medical reasons.
Location: Columbia Gas Of Ohio, Main Office
200 Civic Center Drive, Po Box 117, 43216
Contact:
(800)344-4077 Hours: 7a-7p Mon-Fri Spanish/English Customer Service

COLUMBIA GAS OF OHIO - Winter Payment Option
Service: During winter months from mid-Oct-Apr, Columbia Gas accepts a $175 payment to prevent disconnection or restore service. If service has already been shut off, there is an additional $19 fee for reconnection during regular business hours. Restoration after business hours requires an additional fee. People may pay the fees themselves, or apply to Emergency HEAP through IMPACT Community Action or Breathing Association for a maximum $175 benefit toward their heating bill See separate listing for IMPACT or Breathing Association The Winter Payment Option can be a substantial improvement for those with large, past due balances. Program may be used for a past or current address.
Location: Columbia Gas Of Ohio, Main Office
200 Civic Center Drive, Po Box 117, 43216
Contact:
(800)344-4077 Hours: 7a-7p Mon-Fri Spanish/English Customer Service

COLUMBIA GAS OF OHIO - Military Families Extended Payments
Service: Assists military families by tagging accounts of active military personnel with a 12-month collection delay. Upon return from active duty, a 12-month payment plan is set up.
Location: Columbia Gas Of Ohio, Main Office
200 Civic Center Drive, Po Box 117, 43216
Contact:
(800)344-4077 Hours: 7a-7p Mon-Fri Spanish/English Customer Service

COLUMBUS AIDS TASK FORCE - Rent and Utility Assistance
Service: Provides short-term rental/utility assistance when available to HIV positive persons at-risk of becoming homeless. Applicants must have current valid signed medical statement indicating HIV positive status. Must be actively pursuing housing with CATF or another permanent housing provider and provide documentation. Appointment required. Availability varies.
Location: Columbus Aids Task Force
1751 East Long Street, 43203
Contact:
(614)299-2437 Hours: 9a-5p Mon-Fri Administration

COLUMBUS CANCER CLINIC - Financial Assistance
Service: Cancer patients with active disease offered one-time, limited financial assistance (up to $600) for rent/eviction notice and ultility/shut-off notice. Must be 150% of poverty level and less than $5000 in liquid assets. Patient must have exhausted other rent, mortgage, or utility programs before being considered for assistance.
Location: Columbus Cancer Clinic
65 Ceramic Drive, 43214
Contact:
(614)263-5006 Hours: 8a-5p Mon-Fri

COLUMBUS CITY OF, DEPARTMENT OF PUBLIC UTILITIES - Payment Centers
Service: Accepts electric, water and sewer bill payments. Call for center locations or walk in at Broad Street (City Hall) or Dublin Road location. Dublin Road location has customer service representatives. Broad Street location has deposit box only and requires 24 hours to process payments. Online payment accepted by credit card.
Location: Public Utilities Payment Drop Box
Treasurers Office, City Hall, 90 West Broad Street, First Floor, 43215
Contact:
(614)645-3111 Hours: 7:30a-5p Mon-Fri

COLUMBUS CITY OF, DEPARTMENT OF PUBLIC UTILITIES - Payment Centers
Service: Accepts electric, water and sewer bill payments. Call for center locations or walk in at Broad Street (City Hall) or Dublin Road location. Dublin Road location has customer service representatives. Broad Street location has deposit box only and requires 24 hours to process payments. Online payment accepted by credit card.
Location: Columbus Department Of Public Utilities
910 Dublin Road, 43215
Contact:
(614)645-3111 Hours: 8a-5p Mon-Fri

COLUMBUS CITY OF, DEPARTMENT OF PUBLIC UTILITIES - Special Payment Plans
Service: Offers special payment plans before the shut-off date for city power and water customers who are having difficulty paying their accounts. See also separate service descriptions for Low Income Discount Program and Senior Citizen Discount Program.
Location: Columbus Department Of Public Utilities
910 Dublin Road, 43215
Contact:
(614)645-3111 Hours: 8a-5p Mon-Fri

COLUMBUS CITY OF, DEPARTMENT OF PUBLIC UTILITIES - Senior Citizen Discount Program
Service: Offers discounts to income-eligible seniors 60 and older. Must currently live at the address where assistance is needed, and have the water bill in own name or spouse's name. Application requires proof of income and age (send copies, as originals can not be returned Program serves only single-family households with one water meter. A senior eligible for senior discount is also eligible for low income discount, however, an application must be completed for each program. Applications available online at- http www.utilities.columbus.gov
Location: Columbus Department Of Public Utilities
910 Dublin Road, 43215
Contact:
(614)645-8270 Hours: 8a-5p Mon-Fri

COLUMBUS CITY OF, DEPARTMENT OF PUBLIC UTILITIES - Low Income Discount Program
Service: Offers a 20 percent discount for water and sewer charges to those enrolled in one or more of the following programs: Ohio Works First, Ohio Medicaid, Food Stamps (Ohio Direction Card Home Energy Assistance Program (HEAP Low Income Energy Assistance (LIHEAP Public Housing, Homestead Exemption and Social Security Disability. Must send in proof/documentation with application. Application available online at- http www.columbuswater.com/customer.htm. Must reapply each year (application deadline is the date of the previous year's application Program serves residents of Columbus and outer suburbs. Program does not reduce fees for meter reading, late payment or interest.
Location: Columbus Department Of Public Utilities
910 Dublin Road, 43215
Contact:
(614)645-3111 Hours: 8a-5p Mon-Fri

FRANKLIN COUNTY OF, DEPARTMENT OF JOB AND FAMILY SERVICES - Prevention, Retention and Contingency (PRC)
Service: Provides financial assistance for emergency situations in which children are present in the home. Pregnant women are eligible. Will issue bus tickets to assist with transportation for particular situations, such as medical or job related appointments. Income eligibility for regular PRC program is 165 percent or less of federal poverty level, and 185 percent or less for situations requiring car repair. An income is not required, but applicant must be able to show the situation can be fully resolved with one-time PRC assistance. Program will not assist with ongoing needs. Applicant must have a feasible plan to avoid being in the same situation next month. The person may be unemployed today, but must have a source of income by the first of the next month. Eligibility is evaluated on a case-by-case basis.
Location: Fcdjfs Community Opportunity Center, North
345 East Fifth Avenue, 43201
Contact:
(614)233-2000 Hours: 7:00a-6:00p Mon-Fri

FRANKLIN COUNTY OF, DEPARTMENT OF JOB AND FAMILY SERVICES - Prevention, Retention and Contingency (PRC)
Service: Provides financial assistance for emergency situations in which children are present in the home. Pregnant women are eligible. Will issue bus tickets to assist with transportation for particular situations, such as medical or job related appointments. Income eligibility for regular PRC program is 165 percent or less of federal poverty level, and 185 percent or less for situations requiring car repair. An income is not required, but applicant must be able to show the situation can be fully resolved with one-time PRC assistance. Program will not assist with ongoing needs. Applicant must have a feasible plan to avoid being in the same situation next month. The person may be unemployed today, but must have a source of income by the first of the next month. Eligibility is evaluated on a case-by-case basis.
Location: Fcdjfs Community Opportunity Center Northeast
3443 Agler Road, 43219
Contact:
(614)428-6703 Hours: 7:00a-6:00p Mon-Fri

FRANKLIN COUNTY OF, DEPARTMENT OF JOB AND FAMILY SERVICES - Prevention, Retention and Contingency (PRC)
Service: Provides financial assistance for emergency situations in which children are present in the home. Pregnant women are eligible. Will issue bus tickets to assist with transportation for particular situations, such as medical or job related appointments. Income eligibility for regular PRC program is 165 percent or less of federal poverty level, and 185 percent or less for situations requiring car repair. An income is not required, but applicant must be able to show the situation can be fully resolved with one-time PRC assistance. Program will not assist with ongoing needs. Applicant must have a feasible plan to avoid being in the same situation next month. The person may be unemployed today, but must have a source of income by the first of the next month. Eligibility is evaluated on a case-by-case basis.
Location: Fcdjfs Community Opportunity Center South
3723 South High Street, 43207
Contact:
(614)233-2000 Hours: 7:00a-6:00p Mon-Fri

FRANKLIN COUNTY OF, DEPARTMENT OF JOB AND FAMILY SERVICES - Prevention, Retention and Contingency (PRC)
Service: Provides financial assistance for emergency situations in which children are present in the home. Pregnant women are eligible. Will issue bus tickets to assist with transportation for particular situations, such as medical or job related appointments. Income eligibility for regular PRC program is 165 percent or less of federal poverty level, and 185 percent or less for situations requiring car repair. An income is not required, but applicant must be able to show the situation can be fully resolved with one-time PRC assistance. Program will not assist with ongoing needs. Applicant must have a feasible plan to avoid being in the same situation next month. The person may be unemployed today, but must have a source of income by the first of the next month. Eligibility is evaluated on a case-by-case basis.
Location: Fcdjfs Community Opportunity Center East
1055 Mount Vernon Avenue, 43203
Contact:
(614)251-6300 Hours: 7:00a-6:00p Mon-Fri

FRANKLIN COUNTY OF, DEPARTMENT OF JOB AND FAMILY SERVICES - Prevention, Retention and Contingency (PRC)
Service: Provides financial assistance for emergency situations in which children are present in the home. Pregnant women are eligible. Will issue bus tickets to assist with transportation for particular situations, such as medical or job related appointments. Income eligibility for regular PRC program is 165 percent or less of federal poverty level, and 185 percent or less for situations requiring car repair. An income is not required, but applicant must be able to show the situation can be fully resolved with one-time PRC assistance. Program will not assist with ongoing needs. Applicant must have a feasible plan to avoid being in the same situation next month. The person may be unemployed today, but must have a source of income by the first of the next month. Eligibility is evaluated on a case-by-case basis.
Location: Fcdjfs Community Opportunity Center West
314 North Wilson Road, 43204
Contact:
(614)308-1200 Hours: 7:00a-6:00p Mon-Fri

FRANKLIN COUNTY OF, VETERANS SERVICE COMMISSION - Emergency Financial Assistance
Service: Provides utility, housing and transportation assistance to eligible veterans. Food vouchers available on an as-needed basis. Offers limited financial assistance for dental care to qualifying veterans. Funds are paid directly to the service provider. Residency requirement of three months in Franklin County. Bring income documentation for entire household.
Location: Franklin County Veterans Service Commission, Mount Vernon
1055 Mount Vernon Avenue, 43203
Contact:
(614)251-4990 Hours: 8a-11a Mon, Wed, Thu, Fri Closed Tuesday.

FRANKLIN COUNTY OF, VETERANS SERVICE COMMISSION - Emergency Financial Assistance
Service: Provides utility, housing and transportation assistance to eligible veterans. Food vouchers available on an as-needed basis. Offers limited financial assistance for dental care to qualifying veterans. Funds are paid directly to the service provider. Residency requirement of three months in Franklin County. Bring income documentation for entire household.
Location: Franklin County Veterans Service Commission, West Broad
Veterans Memorial, 250 West Broad Street, 43215
Contact:
(614)462-2500 Hours: 7:30a-4p Mon, Wed-Fri

GAHANNA RESIDENTS IN NEED - Financial Assistance and Referrals
Service: Volunteer-run organization assists Gahanna-Jefferson school district residents (does not include all residents of 43230) who are in emergency situations. May provide referrals or assistance with school supplies, clothing, Christmas and Thanksgiving assistance, bus fare, food or emergency household financial assistance (such as home repair, rent/mortgage or utility assistance Maximum assistance once every 12 months. GRIN prefers that people initially call the FIRSTLINK referral line at 221-2255 to learn about a variety of resources for their needs, and after that, they may send a brief request for assistance (with name, address and phone number) and a current copy of their utility bill to GRIN at the church address. May also drop off these items 8:30a-3:30p weekdays.
Location: Gahanna Residents In Need
C/o Mifflin Presbyterian Church, 123 Granville Street, 43230
Contact:
(614)471-4491 Ext. 61 Hours: Hours vary Mon-Fri Voicemail

GLADDEN COMMUNITY HOUSE - Neighbor to Neighbor
Service: Provides electric bill payment assistance to households with a shut-off notice or with service already shut off. Applicant must have income up to 200% of federal poverty level and social security number. Customer must have made payment of $100 on account within last 90 days. Payment/pledge from an agency does not count, the customer must be the one to have made the payment. By appointment only; no walk-ins.
Location: Gladden Community House
183 Hawkes Avenue, 43223
Contact:
(614)221-7801 Hours: 9a-4p Mon-Fri

GLADDEN COMMUNITY HOUSE - Financial Assistance, Community Services Program
Service: Offers limited help 25-$50) for prescriptions and utilities by appointment. Call for an appointment. Provides rent and mortgage assistance when available from EFSP (formerly FEMA) program. Also offers referrals to community resources and case management.
Location: Gladden Community House
183 Hawkes Avenue, 43223
Contact:
(614)221-7801 Hours: 9a-4p Mon-Fri

IMPACT COMMUNITY ACTION - Energy Assistance, PIPP
Service: Percentage of Income Payment Plan (PIPP) offers a year-round budgeted payment plan for electric and gas bills. Must bring picture ID, social security numbers for household members 2 and older, utility bill in the applicant's name, income documentation for past 90 days for all household adults See also Emergency HEAP program description Clients who have already been disconnected must bring all above paperwork, plus a rent receipt or lease. If applicant is not a U.S. citizen, must bring proof of permanent residency status. Appointments may be scheduled for both IMPACT Community Action sites through the main appointment line. Walk-ins accepted.
Location: Grove City E. L. Evans Senior Center
4330 Dudley Avenue, 43123
Contact:
(614)0- Hours: N/A

IMPACT COMMUNITY ACTION - Energy Assistance, PIPP
Service: Percentage of Income Payment Plan (PIPP) offers a year-round budgeted payment plan for electric and gas bills. Must bring picture ID, social security numbers for household members 2 and older, utility bill in the applicant's name, income documentation for past 90 days for all household adults See also Emergency HEAP program description Clients who have already been disconnected must bring all above paperwork, plus a rent receipt or lease. If applicant is not a U.S. citizen, must bring proof of permanent residency status. Appointments may be scheduled for both IMPACT Community Action sites through the main appointment line. Walk-ins accepted.
Location: Impact Community Action, St. Stephens
1500 East 17th Avenue, 43219
Contact:
(614)252-2799 Hours: 8a-noon, 1p-3:30p Hours to call

IMPACT COMMUNITY ACTION - Energy Assistance, PIPP
Service: Percentage of Income Payment Plan (PIPP) offers a year-round budgeted payment plan for electric and gas bills. Must bring picture ID, social security numbers for household members 2 and older, utility bill in the applicant's name, income documentation for past 90 days for all household adults See also Emergency HEAP program description Clients who have already been disconnected must bring all above paperwork, plus a rent receipt or lease. If applicant is not a U.S. citizen, must bring proof of permanent residency status. Appointments may be scheduled for both IMPACT Community Action sites through the main appointment line. Walk-ins accepted.
Location: Impact Community Action, 700 Bryden Road
700 Bryden Road, Northeast Corner Of Parsons, 43215
Contact:
(614)252-2799 Hours: 8a-noon, 1p-4p Mon-Fri Hours to call Spanish/English

IMPACT COMMUNITY ACTION - Energy Assistance Winter Crisis EHEAP
Service: LAST DAY TUES MAR 31 2009 Emergency Home Energy Assistance Program, Winter Crisis Program, provides emergency heating bill assistance for income-eligible households that have been disconnected, have a disconnect notice, new service, transferred service, or have less than a 10 day supply of bulk fuel. Pays up to $175 per year (Nov-Mar 31) to utility company. Call to set an appointment through the automated system 866-747-1038 (follow the prompts Voicemail also lists information on walk-in sites (by zip code) that allow a limited number of walk-ins per day. Applying for assistance will require: a disconnect notice, picture ID, current gas and electric bills (if both are used social security numbers for household members 2 or older, birth certificates for all household members, income documentation (for past 3 months for adults If applicable, bring documentation of co-payment (not required for Columbia Gas and AEP and/or documentation of disability. Additionally, if service is disconnected, requires rent receipt or lease. Appointments made through appointment line or website (www.eheap.org If applicant is not a U.S. citizen, bring proof of legal permanent residency status. May assist with a secondary energy source if that source is necessary to operate the primary heat source. Households serviced by PUCO regulated utilities must sign up for PIPP to receive emergency benefits. PIPP arrears may be forgiven for seniors 65 or older. May help pay for heating system repairs in some cases. Bulk fuel benefit up to 950 fuel oil 750 propane/bottled gas 350 coal/wood/other solid fuel.
Location: Jfs South Opportunity Center
3723 South High Street, 43207
Contact:
(866)747-1038 Hours: 24 hours Mon-Sun appointment line.

IMPACT COMMUNITY ACTION - Energy Assistance Winter Crisis EHEAP
Service: LAST DAY TUES MAR 31 2009 Emergency Home Energy Assistance Program, Winter Crisis Program, provides emergency heating bill assistance for income-eligible households that have been disconnected, have a disconnect notice, new service, transferred service, or have less than a 10 day supply of bulk fuel. Pays up to $175 per year (Nov-Mar 31) to utility company. Call to set an appointment through the automated system 866-747-1038 (follow the prompts Voicemail also lists information on walk-in sites (by zip code) that allow a limited number of walk-ins per day. Applying for assistance will require: a disconnect notice, picture ID, current gas and electric bills (if both are used social security numbers for household members 2 or older, birth certificates for all household members, income documentation (for past 3 months for adults If applicable, bring documentation of co-payment (not required for Columbia Gas and AEP and/or documentation of disability. Additionally, if service is disconnected, requires rent receipt or lease. Appointments made through appointment line or website (www.eheap.org If applicant is not a U.S. citizen, bring proof of legal permanent residency status. May assist with a secondary energy source if that source is necessary to operate the primary heat source. Households serviced by PUCO regulated utilities must sign up for PIPP to receive emergency benefits. PIPP arrears may be forgiven for seniors 65 or older. May help pay for heating system repairs in some cases. Bulk fuel benefit up to 950 fuel oil 750 propane/bottled gas 350 coal/wood/other solid fuel.
Location: Grove City E. L. Evans Senior Center
4330 Dudley Avenue, 43123
Contact:
(866)747-1038 Hours: 24 hours Mon-Sun appointment line.

IMPACT COMMUNITY ACTION - Energy Assistance Winter Crisis EHEAP
Service: LAST DAY TUES MAR 31 2009 Emergency Home Energy Assistance Program, Winter Crisis Program, provides emergency heating bill assistance for income-eligible households that have been disconnected, have a disconnect notice, new service, transferred service, or have less than a 10 day supply of bulk fuel. Pays up to $175 per year (Nov-Mar 31) to utility company. Call to set an appointment through the automated system 866-747-1038 (follow the prompts Voicemail also lists information on walk-in sites (by zip code) that allow a limited number of walk-ins per day. Applying for assistance will require: a disconnect notice, picture ID, current gas and electric bills (if both are used social security numbers for household members 2 or older, birth certificates for all household members, income documentation (for past 3 months for adults If applicable, bring documentation of co-payment (not required for Columbia Gas and AEP and/or documentation of disability. Additionally, if service is disconnected, requires rent receipt or lease. Appointments made through appointment line or website (www.eheap.org If applicant is not a U.S. citizen, bring proof of legal permanent residency status. May assist with a secondary energy source if that source is necessary to operate the primary heat source. Households serviced by PUCO regulated utilities must sign up for PIPP to receive emergency benefits. PIPP arrears may be forgiven for seniors 65 or older. May help pay for heating system repairs in some cases. Bulk fuel benefit up to 950 fuel oil 750 propane/bottled gas 350 coal/wood/other solid fuel.
Location: Impact Community Action, 700 Bryden Road
700 Bryden Road, Northeast Corner Of Parsons, 43215
Contact:
(866)747-1038 Hours: 24 hours Mon-Sun appointment line.

IMPACT COMMUNITY ACTION - Energy Assistance Winter Crisis EHEAP
Service: LAST DAY TUES MAR 31 2009 Emergency Home Energy Assistance Program, Winter Crisis Program, provides emergency heating bill assistance for income-eligible households that have been disconnected, have a disconnect notice, new service, transferred service, or have less than a 10 day supply of bulk fuel. Pays up to $175 per year (Nov-Mar 31) to utility company. Call to set an appointment through the automated system 866-747-1038 (follow the prompts Voicemail also lists information on walk-in sites (by zip code) that allow a limited number of walk-ins per day. Applying for assistance will require: a disconnect notice, picture ID, current gas and electric bills (if both are used social security numbers for household members 2 or older, birth certificates for all household members, income documentation (for past 3 months for adults If applicable, bring documentation of co-payment (not required for Columbia Gas and AEP and/or documentation of disability. Additionally, if service is disconnected, requires rent receipt or lease. Appointments made through appointment line or website (www.eheap.org If applicant is not a U.S. citizen, bring proof of legal permanent residency status. May assist with a secondary energy source if that source is necessary to operate the primary heat source. Households serviced by PUCO regulated utilities must sign up for PIPP to receive emergency benefits. PIPP arrears may be forgiven for seniors 65 or older. May help pay for heating system repairs in some cases. Bulk fuel benefit up to 950 fuel oil 750 propane/bottled gas 350 coal/wood/other solid fuel.
Location: Impact Community Action, St. Stephens
1500 East 17th Avenue, 43219
Contact:
(866)747-1038 Hours: 24 hours Mon-Sun appointment line.

IMPACT COMMUNITY ACTION - Energy Assistance Programs
Service: Provides low income households with heating bill assistance, discounts, weatherization and insulation information. Household income should be 200% or less of federal poverty level. Individuals may apply for the Home Energy Assistance Program (Regular HEAP Winter Crisis Program (WCP also known as Emergency HEAP and EHEAP and Percentage of Income Payment Plan (PIPP) through one HEAP application. See separate descriptions for these programs and the Weatherization and Insulation Program. From Sep-May, if no disconnect notice has been issued, contact Ohio Department of Development at 644-6600 or 1-800-282-0880 (www.odod.state.oh.us) for a Regular HEAP application, or contact the Breathing Association (457-2997 From late Oct-Apr, those who have received a disconnect notice (or been disconnected already) should call to set an Emergency HEAP appointment. See separate program description for Emergency HEAP. Regular HEAP may assist with electric bills only when electric is the primary heating source. All former HEAP recipients will receive next years application by mail. All HEAP recipients are also eligible for a discount on telephone services through AT&T's Universal Service Assistance (USA) program (see separate listing).
Location: Grove City E. L. Evans Senior Center
4330 Dudley Avenue, 43123
Contact:
(614)0- Hours: N/A

IMPACT COMMUNITY ACTION - Energy Assistance Programs
Service: Provides low income households with heating bill assistance, discounts, weatherization and insulation information. Household income should be 200% or less of federal poverty level. Individuals may apply for the Home Energy Assistance Program (Regular HEAP Winter Crisis Program (WCP also known as Emergency HEAP and EHEAP and Percentage of Income Payment Plan (PIPP) through one HEAP application. See separate descriptions for these programs and the Weatherization and Insulation Program. From Sep-May, if no disconnect notice has been issued, contact Ohio Department of Development at 644-6600 or 1-800-282-0880 (www.odod.state.oh.us) for a Regular HEAP application, or contact the Breathing Association (457-2997 From late Oct-Apr, those who have received a disconnect notice (or been disconnected already) should call to set an Emergency HEAP appointment. See separate program description for Emergency HEAP. Regular HEAP may assist with electric bills only when electric is the primary heating source. All former HEAP recipients will receive next years application by mail. All HEAP recipients are also eligible for a discount on telephone services through AT&T's Universal Service Assistance (USA) program (see separate listing).
Location: Impact Community Action, 700 Bryden Road
700 Bryden Road, Northeast Corner Of Parsons, 43215
Contact:
(614)252-2799 Hours: 8a-noon, 1p-3:30p Mon-Fri Hours to call

IMPACT COMMUNITY ACTION - Energy Assistance Programs
Service: Provides low income households with heating bill assistance, discounts, weatherization and insulation information. Household income should be 200% or less of federal poverty level. Individuals may apply for the Home Energy Assistance Program (Regular HEAP Winter Crisis Program (WCP also known as Emergency HEAP and EHEAP and Percentage of Income Payment Plan (PIPP) through one HEAP application. See separate descriptions for these programs and the Weatherization and Insulation Program. From Sep-May, if no disconnect notice has been issued, contact Ohio Department of Development at 644-6600 or 1-800-282-0880 (www.odod.state.oh.us) for a Regular HEAP application, or contact the Breathing Association (457-2997 From late Oct-Apr, those who have received a disconnect notice (or been disconnected already) should call to set an Emergency HEAP appointment. See separate program description for Emergency HEAP. Regular HEAP may assist with electric bills only when electric is the primary heating source. All former HEAP recipients will receive next years application by mail. All HEAP recipients are also eligible for a discount on telephone services through AT&T's Universal Service Assistance (USA) program (see separate listing).
Location: Impact Community Action, St. Stephens
1500 East 17th Avenue, 43219
Contact:
(614)252-2799 Hours: 8a-noon, 1p-3:30p Hours to call

IMPACT COMMUNITY ACTION - Energy Assistance, Summer Crisis Cooling HEAP
Service: Summer program provides emergency electric bill assistance to income-eligible Franklin County seniors 60 and older (or younger adults with a medical condition verified by a medical doctor) from July to August while funds last. Limited air conditioning units or fans may be available to those with a medical doctor's prescription not more than 60 days old, but not to anyone who received a fan or air conditioner in 2006, 2007 or 2008. All applicants must meet income requirements of 200% or less of poverty level. Those who are 59 or younger must be medically fragile, and have a doctor's certification stating that they need electric service during hot weather. Examples of some accepted medical conditions include asthma, bronchitis, heart conditions and blood pressure problems. Bring current electric and gas bills, picture ID, and pay stubs (or benefits letter) for past 3 months for all adults 18 and older in the household; and social security numbers for all household members 2 and older. Some applicants also need to bring doctor's prescription (see notes above No electric disconnect notice is needed. Program offers up to $175 for payment of electric bill. If $175 is not enough to keep service on, the applicant must pay the difference between the $175 and the outstanding balance owed (for regulated services only If electric service has already been disconnected, bring the reconnection receipt to prove that the amount needed to restore the service has been paid Payment can also be verified with a phone call if there no receipt A third party may apply for someone else with a notarized letter from the person in need (or power of attorney) and all documentation mentioned above. Home-bound applicants can arrange for a home visit. Telephone (866) 747-1038, 24 hours Sun-Mon to schedule home visit or appt that will be scheduled for Mon-Fri. at either IMPACT (Bryden Road) or at St. Stephen's (17th Avenue Walk-ins begin at 8:30a and are limited to first 20 at each site.
Location: Impact Community Action, St. Stephens
1500 East 17th Avenue, 43219
Contact:
(866)747-1038 Hours: 24 hours Mon-Sun appointment line.

IMPACT COMMUNITY ACTION - Energy Assistance, Summer Crisis Cooling HEAP
Service: Summer program provides emergency electric bill assistance to income-eligible Franklin County seniors 60 and older (or younger adults with a medical condition verified by a medical doctor) from July to August while funds last. Limited air conditioning units or fans may be available to those with a medical doctor's prescription not more than 60 days old, but not to anyone who received a fan or air conditioner in 2006, 2007 or 2008. All applicants must meet income requirements of 200% or less of poverty level. Those who are 59 or younger must be medically fragile, and have a doctor's certification stating that they need electric service during hot weather. Examples of some accepted medical conditions include asthma, bronchitis, heart conditions and blood pressure problems. Bring current electric and gas bills, picture ID, and pay stubs (or benefits letter) for past 3 months for all adults 18 and older in the household; and social security numbers for all household members 2 and older. Some applicants also need to bring doctor's prescription (see notes above No electric disconnect notice is needed. Program offers up to $175 for payment of electric bill. If $175 is not enough to keep service on, the applicant must pay the difference between the $175 and the outstanding balance owed (for regulated services only If electric service has already been disconnected, bring the reconnection receipt to prove that the amount needed to restore the service has been paid Payment can also be verified with a phone call if there no receipt A third party may apply for someone else with a notarized letter from the person in need (or power of attorney) and all documentation mentioned above. Home-bound applicants can arrange for a home visit. Telephone (866) 747-1038, 24 hours Sun-Mon to schedule home visit or appt that will be scheduled for Mon-Fri. at either IMPACT (Bryden Road) or at St. Stephen's (17th Avenue Walk-ins begin at 8:30a and are limited to first 20 at each site.
Location: Impact Community Action, 700 Bryden Road
700 Bryden Road, Northeast Corner Of Parsons, 43215
Contact:
(866)747-1038 Hours: 24 hours Mon-Sun

IMPACT COMMUNITY ACTION - Energy Assistance, Regular HEAP
Service: Regular HEAP provides heating bill assistance to households that have not received any disconnection notice Sep-May. Contact Ohio Department of Development (ODOD) for an application (644-6600 or Breathing Association for an appointment (457-2997 Regular HEAP applications are also online at www.odod.state.oh.us/cdd/ocs/heap.htm. To check on the status of a HEAP application call ODOD at 800-282-0880 or visit the ODOD website www.odod.state.oh.us/cdd/ocs/heap.htm. Those without any income must apply through IMPACT Community Action (866-747-1038) or Breathing Association instead of ODOD to have their documentation reverified. Those who have received a disconnect notice (or service has been shut off) should apply for Emergency HEAP program through IMPACT Community Action or Breathing Association. 2009-2010 household size/income: 1/$21,600; 2/$29,140; 3/$36,620; 4/$44,100; 5/$51,580; 6/$59,060; 7/$66,540; 8/$74,020. Add $7,480 per person over 8.
Location: Grove City E. L. Evans Senior Center
4330 Dudley Avenue, 43123
Contact:
(614)0- Hours: N/A

IMPACT COMMUNITY ACTION - Energy Assistance, Regular HEAP
Service: Regular HEAP provides heating bill assistance to households that have not received any disconnection notice Sep-May. Contact Ohio Department of Development (ODOD) for an application (644-6600 or Breathing Association for an appointment (457-2997 Regular HEAP applications are also online at www.odod.state.oh.us/cdd/ocs/heap.htm. To check on the status of a HEAP application call ODOD at 800-282-0880 or visit the ODOD website www.odod.state.oh.us/cdd/ocs/heap.htm. Those without any income must apply through IMPACT Community Action (866-747-1038) or Breathing Association instead of ODOD to have their documentation reverified. Those who have received a disconnect notice (or service has been shut off) should apply for Emergency HEAP program through IMPACT Community Action or Breathing Association. 2009-2010 household size/income: 1/$21,600; 2/$29,140; 3/$36,620; 4/$44,100; 5/$51,580; 6/$59,060; 7/$66,540; 8/$74,020. Add $7,480 per person over 8.
Location: Impact Community Action, 700 Bryden Road
700 Bryden Road, Northeast Corner Of Parsons, 43215
Contact:
(614)644-6600 Hours: 8a-5p Mon-Fri Ohio Department of Development Spanish/English

IMPACT COMMUNITY ACTION - Energy Assistance, Regular HEAP
Service: Regular HEAP provides heating bill assistance to households that have not received any disconnection notice Sep-May. Contact Ohio Department of Development (ODOD) for an application (644-6600 or Breathing Association for an appointment (457-2997 Regular HEAP applications are also online at www.odod.state.oh.us/cdd/ocs/heap.htm. To check on the status of a HEAP application call ODOD at 800-282-0880 or visit the ODOD website www.odod.state.oh.us/cdd/ocs/heap.htm. Those without any income must apply through IMPACT Community Action (866-747-1038) or Breathing Association instead of ODOD to have their documentation reverified. Those who have received a disconnect notice (or service has been shut off) should apply for Emergency HEAP program through IMPACT Community Action or Breathing Association. 2009-2010 household size/income: 1/$21,600; 2/$29,140; 3/$36,620; 4/$44,100; 5/$51,580; 6/$59,060; 7/$66,540; 8/$74,020. Add $7,480 per person over 8.
Location: Impact Community Action, St. Stephens
1500 East 17th Avenue, 43219
Contact:
(614)252-2799 Hours: 8a-noon, 1p-3:30p Hours to call

IMPACT COMMUNITY ACTION - Energy Assistance, Summer Crisis Cooling HEAP
Service: Summer program provides emergency electric bill assistance to income-eligible Franklin County seniors 60 and older (or younger adults with a medical condition verified by a medical doctor) from July to August while funds last. Limited air conditioning units or fans may be available to those with a medical doctor's prescription not more than 60 days old, but not to anyone who received a fan or air conditioner in 2006, 2007 or 2008. All applicants must meet income requirements of 175% or less of poverty level. Those who are 59 or younger must be medically fragile, and have a doctor's certification stating that they need electric service during hot weather. Examples of some accepted medical conditions include asthma, bronchitis, heart conditions and blood pressure problems. Bring current electric and gas bills, picture ID, and pay stubs (or benefits letter) for past 3 months for all adults 18 and older in the household; and social security numbers for all household members 2 and older. Some applicants also need to bring doctor's prescription (see notes above No electric disconnect notice is needed. Program offers up to $175 for payment of electric bill. If $175 is not enough to keep service on, the applicant must pay the difference between the $175 and the outstanding balance owed (for regulated services only If electric service has already been disconnected, bring the reconnection receipt to prove that the amount needed to restore the service has been paid Payment can also be verified with a phone call if there no receipt A third party may apply for someone else with a notarized letter from the person in need (or power of attorney) and all documentation mentioned above.
Location: Bethel Temple Apostolic Church
2900 Lockbourne Road, 43207
Contact:
(614)453-1727 Hours: 9a-5p Mon-Fri

JOINT ORGANIZATION FOR INNER CITY NEEDS - Utility Assistance
Service: *SEE NOTE Provides limited financial assistance (when available) for water, electricity, gas and fuel oil. Assists once every 12 months with one utility. WILL NOT ASSIST WITH DEPOSITS. Households with children first must apply for PRC and bring acceptance or denial letter. Households requesting electric assistance first must use Salvation Army's Neighbor to Neighbor program and bring acceptance or denial letter. Services and intake vary at different times of year. Assistance is not guaranteed. A very limited number of clients are screened each day on a first-come, first-served basis between 10a-11:30a and 1p-2p Mon-Fri. Daily spots fill quickly, so arrive early for best chances. Must have a utility disconnect notice, be presently disconnected, or have a referral through an agency. Assists only if utility service can be kept on or restored. Bill must be in name of applicant. Must bring: utility bill, shut off notice, rent receipt, and proof of income and ID for all household members. Assists once every 12 months with one utility. From June through September, gas bill assistance is ONLY FOR THOSE WHO COOK WITH GAS. Also, from late November to April during the HEAP heating bill program, people must apply first to the Emergency or Regular HEAP program for gas or electric assistance before applying at JOIN. This rule applies regardless of whether the heating is gas or electric. Electricity is needed for gas heat to run. Must bring a letter of assistance or denial from the HEAP program through Breathing Association, Columbus Franklin County Community Action Agency, or Ohio Department of Development.
Location: Joint Organization For Inner City Needs
578 East Main Street, 43215
Contact:
(614)241-2531 Hours: 10a-11:30a, 1p-2p Mon-Fri General Public

OHIO ASSOCIATION OF SECOND HARVEST FOODBANKS - Ohio Benefit Bank
Service: Web-based program allows specially trained human services staff and volunteers to assist Ohioans in applying for several types of work support programs at one time. Programs include Home Energy Assistance Program (HEAP Ohio Food Stamps (Direction Card Ohio Medical Assistance Programs (Healthy Start; Healthy Families; Aged, Medicaid, and Blind and Disabled Medicaid Ohio Child Care Benefits; Women, Infants and Children (WIC Ohio Bureau for Children with Medical Handicaps; Free and Reduced Price Lunch Program; Big Brothers, Big Sisters; RX Assist Patient Assistance Program; Ohio's Best Rx (drug discount card Golden Buckeye (discount card for seniors and disabled from over 20,000 retailers Senior Community Service and Employment Program (connects seniors 55 years and older with meaningful employment to build job skills tax preparation assistance (state and federal) 2005 current year, Earned Income Tax Credit; FAFSA (Free Application for Federal Student Aid Electronically submits Food Assistance; Cash Assistance; Healthy Start and Healthy Families; Aged, Blind and Disabled Medicaid; Medicare Premium Assistance Program; Rx for Ohio; Medicare Rx Extra Help and the Medicare Savings Program to Department of Job and Family Services. Call and leave a message requesting an appointment, or walk in 9a-4p Mon-Fri.
Location: Oashf, Ohio Benefit Bank Site
51 North High Street, Suite 150, 43215
Contact:
(800)648-1176 Hours: 8a-5p Mon-Fri Voice mail

OHIO STATE OF, DEPARTMENT OF DEVELOPMENT - Regular HEAP (No Disconnect Notice)
Service: Energy Assistance Programs provide heating assistance, discounts, and weatherization and insulation information to income-eligible households. May apply for Regular HEAP (Home Energy Assistance Program Percentage of Income Payment Plan (PIPP the Home Weatherization Assistance Program (HWAP) and Winter Crisis Program (WCP and Summer Crisis Program (SCP through one HEAP application. For WCP and SCP, an appointment is required at a local provider agency. Priority to elderly or disabled individuals.Eligibility for HEAP, WCP or SCP is income at or below 175% federal poverty guidelines. PIPP or HWAP eligibility is 150% federal poverty guidelines No disconnect notice needed for Regular HEAP. Apply for Regular HEAP through Ohio Department of Development September through March. However, if a disconnect notice was issued (or shut-off occurred) contact IMPACT Community Action Agency's Emergency HEAP Winter Crisis Program (see separate listing More info. at energyhelp.ohio.gov
Location: Ohio State Of, Department Of Development
29th Floor, 77 South High Street, 43215
Contact:
(800)282-0880 Hours: 8a-5p Mon-Fri Ohio Department of Development

OHIO STATE OF, OFFICE OF THE OHIO CONSUMERS COUNSEL - Consumer Inquiries
Service: Provides information on utility topics for residential consumers. Assists in resolving a disconnection or other utility issue.
Location: Ohio State Of, Office Of The Ohio Consumers Counsel
Suite 1800, 10 West Broad Street, 43215
Contact:
(877)742-5622 Hours: 8a-5:30p Mon-Fri Spanish/English

PUBLIC UTILITIES COMMISSION OF OHIO - Establish New Gas or Electric Service, Winter 08-09
Service: Requires electric and natural gas utilities in Ohio to be established for customers requesting new service (if the customer has no previous balance) for a deposit of $175, with the remainder of the deposit added to the next month's bill.
Location: Public Utilities Commission Of Ohio
Seventh Floor Borden Building, 180 East Broad Street, 43215
Contact:
(614)466-3292 Hours: 8a-5p Mon-Fri

PUBLIC UTILITIES COMMISSION OF OHIO - Maintain or Reconnect Gas or Electric Service, Winter 08-09
Service: Requires regulated electric and natural gas utilities in Ohio to reconnect service or to maintain service (to individuals whose service has been disconnected or threatened with disconnection) for payment of the amount owed or $175, whichever is less, plus a fee of no more than $20 if the service has been disconnected. Customer must also sign up for a payment plan to cover past-due balance. This ruling may be applied one time between Oct 20, 2008 and April 15, 2009, and no income eligibility is required.
Location: Public Utilities Commission Of Ohio
Seventh Floor Borden Building, 180 East Broad Street, 43215
Contact:
(614)466-3292 Hours: 8a-5p Mon-Fri

REYNOLDSBURG HELPING HANDS, INC. - Emergency Assistance
Service: Assists Reynoldsburg School District residents with purchasing prescriptions (no over-the-counter drugs) and paying utility bills when funds are available. Not all residents of 43068 are within the Reynoldsburg School District. For prescription assistance, situation must be potentially life threatening. For utility assistance, program pays one half of utility bill up to a limit of $50 and requires a disconnect notice. Maximum assistance of $50 for prescriptions or utility bills. Does not assist with phone bills or rent. Funds are paid directly to businesses. Program requires a referral.
Location: Reynoldsburg Helping Hands, Inc.
Po Box 1521, 43068
Contact:
(614)221-2255 Hours: 24 hours Mon-Sun FIRSTLINK staff leave message on behalf of client

SALVATION ARMY - Neighbor to Neighbor Electric Assistance
Service: Provides electric bill payment assistance to households with a shut-off notice or with service already shut off. Applicant must have income up to 200% of federal poverty level and social security number. Customer must have made payment of $100 on account within last 90 days. Must also have a balance of at least $100. Payment/pledge from an agency does not count, the customer must be the one to have made the payment. By appointment only; no walk-ins. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army Citadel Worship And Service Center
3976 Karl Road, 43224
Contact:
(614)262-8450 Hours: 24 hours, Mon-Sun Voicemail

SALVATION ARMY - Neighbor to Neighbor Electric Assistance
Service: Provides electric bill payment assistance to households with a shut-off notice or with service already shut off. Applicant must have income up to 200% of federal poverty level and social security number. Customer must have made payment of $100 on account within last 90 days. Must also have a balance of at least $100. Payment/pledge from an agency does not count, the customer must be the one to have made the payment. By appointment only; no walk-ins. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army West Mound Worship And Service Center
2300 West Mound Street, 43204
Contact:
(614)274-7600 Ext. 103 Hours: 8:30a-5p

SALVATION ARMY - Neighbor to Neighbor Electric Assistance
Service: Provides electric bill payment assistance to households with a shut-off notice or with service already shut off. Applicant must have income up to 200% of federal poverty level and social security number. Customer must have made payment of $100 on account within last 90 days. Must also have a balance of at least $100. Payment/pledge from an agency does not count, the customer must be the one to have made the payment. By appointment only; no walk-ins. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army Chapel At Worthington Woods
760 Worthington Woods Boulevard, 43085
Contact:
(614)846-1884 Hours: 9a-3p Mon-Fri

SALVATION ARMY - Neighbor to Neighbor Electric Assistance
Service: Provides electric bill payment assistance to households with a shut-off notice or with service already shut off. Applicant must have income up to 200% of federal poverty level and social security number. Customer must have made payment of $100 on account within last 90 days. Must also have a balance of at least $100. Payment/pledge from an agency does not count, the customer must be the one to have made the payment. By appointment only; no walk-ins. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army East Main/southside Worship/service Center
966 East Main Street, First Floor, 43205
Contact:
(614)0- Hours: 8a-4:30p Mon-Fri; see note above for zip code and correct phone#

SALVATION ARMY - heatShare for Citizens Fund
Service: not active Offers limited assistance in the summer to maintain or reconnect gas service for low income Columbia Gas customers with a termination notice or already disconnected. Columbia Gas will determine amount to be paid, and Heatshare will only pay the amount needed to keep the service on. Must have some source of income at or below 150% of federal poverty level Requires photo ID for applicant, and ID with birth dates for entire household (no social security cards income verification, and most recent termination notice from Columbia Gas (no other gas or electric company accepted If service is off and the amount needed to restore service exceeds $250, client must pay the balance down to $250 and provide receipt. Absolutely no walk-ins. By appointment only. Program only assists Columbia Gas clients; no other gas or propane companies. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army Delaware Worship And Service Center
252 Curtis Street, 43015
Contact:
(740)369-5301 Hours: 8:30a-5p Mon-Fri

SALVATION ARMY - heatShare for Citizens Fund
Service: not active Offers limited assistance in the summer to maintain or reconnect gas service for low income Columbia Gas customers with a termination notice or already disconnected. Columbia Gas will determine amount to be paid, and Heatshare will only pay the amount needed to keep the service on. Must have some source of income at or below 150% of federal poverty level Requires photo ID for applicant, and ID with birth dates for entire household (no social security cards income verification, and most recent termination notice from Columbia Gas (no other gas or electric company accepted If service is off and the amount needed to restore service exceeds $250, client must pay the balance down to $250 and provide receipt. Absolutely no walk-ins. By appointment only. Program only assists Columbia Gas clients; no other gas or propane companies. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army Citadel Worship And Service Center
3976 Karl Road, 43224
Contact:
(614)262-8450 Hours: 8:30a-5p Mon-Fri

SALVATION ARMY - heatShare for Citizens Fund
Service: not active Offers limited assistance in the summer to maintain or reconnect gas service for low income Columbia Gas customers with a termination notice or already disconnected. Columbia Gas will determine amount to be paid, and Heatshare will only pay the amount needed to keep the service on. Must have some source of income at or below 150% of federal poverty level Requires photo ID for applicant, and ID with birth dates for entire household (no social security cards income verification, and most recent termination notice from Columbia Gas (no other gas or electric company accepted If service is off and the amount needed to restore service exceeds $250, client must pay the balance down to $250 and provide receipt. Absolutely no walk-ins. By appointment only. Program only assists Columbia Gas clients; no other gas or propane companies. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army Chapel At Worthington Woods
760 Worthington Woods Boulevard, 43085
Contact:
(614)846-1884 Hours: 8:30a-5p Mon-Fri

SALVATION ARMY - heatShare for Citizens Fund
Service: not active Offers limited assistance in the summer to maintain or reconnect gas service for low income Columbia Gas customers with a termination notice or already disconnected. Columbia Gas will determine amount to be paid, and Heatshare will only pay the amount needed to keep the service on. Must have some source of income at or below 150% of federal poverty level Requires photo ID for applicant, and ID with birth dates for entire household (no social security cards income verification, and most recent termination notice from Columbia Gas (no other gas or electric company accepted If service is off and the amount needed to restore service exceeds $250, client must pay the balance down to $250 and provide receipt. Absolutely no walk-ins. By appointment only. Program only assists Columbia Gas clients; no other gas or propane companies. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army West Mound Worship And Service Center
2300 West Mound Street, 43204
Contact:
(614)274-7600 Hours: 8:30a-5p Mon-Fri

SALVATION ARMY - heatShare for Citizens Fund
Service: not active Offers limited assistance in the summer to maintain or reconnect gas service for low income Columbia Gas customers with a termination notice or already disconnected. Columbia Gas will determine amount to be paid, and Heatshare will only pay the amount needed to keep the service on. Must have some source of income at or below 150% of federal poverty level Requires photo ID for applicant, and ID with birth dates for entire household (no social security cards income verification, and most recent termination notice from Columbia Gas (no other gas or electric company accepted If service is off and the amount needed to restore service exceeds $250, client must pay the balance down to $250 and provide receipt. Absolutely no walk-ins. By appointment only. Program only assists Columbia Gas clients; no other gas or propane companies. 3976 KARL ROAD: Zip codes 43054, 43201, 43202, 43210, 43211, 43219, 43224, 43229, 43230, 43231, 43236, 43082 (inside I-270 2300 WEST MOUND STREET: Zip codes 43002, 43119, 43123, 43126, 43146, 43162, 43204, 43212, 43222, 43223 and 43228. SOUTHSIDE LOCATED 966 E MAIN 437-2152: 43109, 43110, 43116, 43125, 43136, 43147, 43206, 43207, 43215, 43217. EAST MAIN LOCATED 966 EAST MAIN STREET 437-2153: 43004, 43068, 43203, 43205, 43209, 43213, 43227, 43232 760 WORTHINGTON WOODS BLVD: Zip codes 43016, 43017, 43026, 43065, 43081, 43082 (outside I-270 43085, 43086, 43214, 43220, 43221, 43234, 43235.
Location: Salvation Army East Main/southside Worship/service Center
966 East Main Street, First Floor, 43205
Contact:
(614)437-2153 Hours: 8:30a-5p Mon-Fri

SOUTH SIDE SETTLEMENT HOUSE - Family to Family Program
Service: Provides referrals to families in zip code 43207 who are at risk of child abuse or neglect, or have an open case with Franklin County Children Services. Licensed social workers offer counseling, home visits, home and school liaison services and assistance with OWF or Social Security. Also provides referrals to food pantries and other services. This program offers Parenting Education, youth development and support.
Location: South Side Settlement House, Family Services
310 East Innis Avenue, 43207
Contact:
(614)444-9868 Hours: 8a-8:30p Mon-Thu 8a-8:30p Mon-Fri Hours to call

Walk-In Food Pantries

GLADDEN COMMUNITY HOUSE - Food Pantry
Service: Offers a three-day emergency supply of food for residents of 43222, 223 and 215 (south of McKinley Avenue, north of Frank Road, west of Scioto River, east of Highland Avenue Adults 18 and older should bring proof of address, such as rent receipt or recent mail from past 30 days. Youth should bring social security card, library card or birth certificate. For three-day supply of food, call or walk-in 9a-3p Mon-Tue, Thu-Fri, and 1p-3p Wed.
Location: Gladden Food Pantry
318 South Glenwood Avenue, 43223
Contact:
(614)228-2498 Hours: 9a-3p Mon, Tue, Thu, Fri 1p-3p Wed

INNER CITY MINISTRIES, INC. - Walk-in Food Pantry
Service: Offers a three-day emergency supply of groceries to residents of 43222, 43223, and 43215 (south of Gay Street Walk-in 9:30a-11a Mon, Tue, Thu and Fri. Bring photo ID and a recent piece of mail (not more than 30 days old) with name and current address. Free bread is sometimes available. Also provides special bags for homeless individuals with a supply of three meals from 9a-noon Mon-Tue, Thu-Fri.
Location: Inner City Ministries, Food Pantry
842 Sullivant Avenue, 43223
Contact:
(614)469-7920 Hours: 9:30a-11a Mon-Fri

NATIVE AMERICAN INDIAN CENTER OF CENTRAL OHIO - Food Pantry
Service: Offers a three-day emergency supply of food to residents of zip codes 43206 and 43207 (and to Native Americans of all zip codes Requires picture ID for adults, a piece of mail with current address (such as a utility bill) and birth certificates for youth 17 and younger in household.
Location: Native American Indian Center Of Central Ohio
67 East Innis Avenue, Po Box 07705, 43207
Contact:
(614)443-6120 Hours: 10a-noon Mon-Fri

NEIGHBORHOOD SERVICES, INC. - Emergency Food
Service: Provides a five-day supply of food once a month. Will assist people residing outside of the regular service area once per year. Regular service area is zip codes 43201, 43202, and 43210. Walk-in 10a-3p Monday through Thursday, and bring one of the following for each household member: adult photo ID, ID for each child (social security card, birth certificate or medical card and address verification (gas, electric or water bill less than 60 days old, or current lease or mortgage Will not accept phone or cable bills.
Location: Neighborhood Services, Inc.
1950 North 4th Street, 43201
Contact:
(614)297-0592 Hours: 10a-3p Mon-Thu

PROJECT OPENHAND COLUMBUS - Food Pantry
Service: Provides food, nutrition counseling, guidance and snack program for those living with HIV/AIDS.
Location: Project Openhand Columbus
1699 West Mound Street, 43223
Contact:
(614)298-8334 Hours: 9a-5p Mon-Fri

REYNOLDSBURG HELPING HANDS, INC. - Emergency Food Pantry
Service: Provides emergency food to Reynoldsburg School District residents. Must show proof of residency in Reynoldsburg school district (such as a recent lease from the past year or utility bill) and ID. Maximum use once every six months. Call and leave a message requesting an appointment; return call may not be the same day.
Location: Reynoldsburg Helping Hands, Inc.
Po Box 1521, 43068
Contact:
(614)868-9394 Hours: Hours vary Mon-Fri DO NOT Promise a DAY OR TIME

SOUTH SIDE SETTLEMENT HOUSE - South Side Pantry Referral
Service: Provides pantry referrals to residents of zip code 43207 Walk in Mon-Fri, 8a-10a. Must show photo ID, current utility bill or lease that shows address, and proof of income for all adults in the household, such as award letter, Social Security letter, Job and Family Services letter, check stub, letter from relative. Must show proof of children such as birth certificate, social security or health cards.
Location: South Side Walk-in Pantry
310 East Innis Avenue, 43207
Contact:
(614)444-9868 Hours: N/A

ST. STEPHEN'S COMMUNITY HOUSE - Food Pantry
Service: Provides emergency food once a month to residents of 43201, 43211, 43219, 43224, 43229, 43230, 43231 and 43081. Take current ID and proof of address for everyone in household. Walk-in 1p-3:45p Monday-Friday.
Location: St. Stephen's Community House
1500 East 17th Avenue, 43219
Contact:
(614)294-6347 Ext. 300 Hours: 1p-3:45p Mon-Fri Walk-in hours

VICTORY MINISTRIES, INC. - Walk-in Food Pantry
Service: Provides emergency food once per month. Requires photo ID for client, proof of address for household adults (utility bill, medical card or lease and ID for household members 17 and younger (such as social security cards, medical cards, birth certificates, shot records or school records Photo ID's alone are not considered proof of address. No second party may pick up items. Pantry also offers literature on topics including employment, housing, domestic violence, senior services and other topics. Walk in 12:30p-3p Mon-Fri during last 15 working days of month.
Location: Victory Ministries, Inc.
2955 Switzer Avenue, Po Box 360833, 43219
Contact:
(614)252-2500 Hours: Mon-Fri 12:30p-3p

VINEYARD CHURCH OF COLUMBUS - Fruit of the Vine Short North Food Pantry
Service: Provides food to Short North residents of zip code 43201. Must bring ID for all family members (drivers license, current bill with address, welfare card, medical card, birth certificate, school records, or other document that verifies address and family members Walk-in 9a-11:30a Sat. No referral needed. Limit of once per month.
Location: Vineyard Church, Short North Pantry Site
181 East 5th Avenue, 43201
Contact:
(614)259-5441 Hours: 24 hours Mon-Sun Voicemail